Thanks for your question.
Our policies are available to Australian citizens and residents who are starting their trip in Australia and have not commenced their trip.
Resident means an Australian citizen; a holder of a current and valid Australian permanent resident visa, partner/spouse visa or skilled working visa (457 or other skilled working visa); a New Zealand passport holder permanently residing in Australia:
a) with unrestricted right of entry into Australia;
b) with access to long-term medical care in Australia (not including Reciprocal Health Care Agreements);
c) who has a permanent Australian residential address; and
d) who agrees to be repatriated, if required, back to Australia under this insurance.
If you do not meet the above definition of resident, we can refer you to our partner company World Nomads Travel Insurance. Their website is www.worldnomads.com
Should you have any further questions please don’t hesitate to ask.