Who can buy

This policy is available to Australian citizens and residents who are starting their trip in Australia and have not commenced their trip. NZ citizens with a permanent Australian residential address and access to long-term medical care in Australia (not including cover under a Reciprocal Health Care Agreement) are also welcome to take a policy with us. 

If you need to be repatriated to Australia for medical reasons, you will need to have appropriate long-term medical cover in Australia such as Medicare or through a private health fund.  The Private Health Insurance Act 2007 prevents us from covering medical expenses within Australia, as we are not registered to do so.

Please be aware, however, that if you have a claimable event requiring your return to Australia, we will use your return ticket if that reduces our costs. If you don’t have a return ticket, we will deduct the cost of an economy class airfare at the carrier’s regular published rates for the return trip.

For travellers who are already overseas and need travel insurance you may wish to consider Travel Insurance Direct

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